FAQ

Need help with your order or have a question about one of our products? Please get in touch with our support team via scontact@divineshape.net.Our customer support is available everyday.Average answer time: 1-2 business days.

What are the delivery times?

Delivery times vary depending on your location. Generally, orders are delivered within 5 to 10 business days.

What is your return policy?

ou can return unworn and unwashed items within 14 days of receiving your order for a full refund or exchange. Please refer to our full return policy on our website.

How do I choose the right size?

Refer to our size guide available on each product page to find the best fit for you. If you need additional assistance, feel free to contact our customer service.

What materials do you use for your products?

We use high-quality materials such as nylon, spandex, and cotton to ensure comfort, durability, and style.

How do I care for my Divine Shape products?

Each product comes with specific care instructions. Generally, we recommend hand washing or machine washing on a low setting and air drying to extend the life of your items.